Delivery PolicyUpdated 12 days ago

United Kingdom Shipping Only: We currently ship within the United Kingdom only and do not offer international shipping at this time.

Reliable Delivery Options:

• 2nd Class (Typically 2-3 Working Days)
  
  

Order Processing Time (Handling Time):

We aim to dispatch delivery orders within 24 hours (1 working day), however during busy periods, it can take up to 3 working days. . 

Incorrect Address / Returned Parcels

Your order will be dispatched to the exact address provided at checkout. Please ensure the address is accurate and current to avoid delays or issues. We cannot take responsibility for incorrect or incomplete addresses supplied by customers.

If you need to amend an address, please contact us immediately after placing your order. Once the postage label has been printed or the parcel is in transit, the address cannot be changed.

If your order is returned due to an incorrect address, you will be responsible for the cost of reshipping. Refunds for returned orders will only cover the item cost, as shipping fees are non-refundable.

We cannot provide refunds or replacements for orders delivered to incorrect addresses. Please double-check your details before confirming your order.

Contact Us:

• Email: [email protected]
• Support Hours: Monday to Friday: 9:00 AM – 6:00 PM